Refund and Returns Policy

We allow 14 days refund of our product.

If you want to refund your purchase, please know that the refund period begins the day you receive your product.

To initiate a refund, please submit a request through our contact page.

If your request is approved, you may receive a ‘Return Label Email’ with detailed instructions. Please follow all the instructions to complete the process. Please note the following:

• Please do not discard the product(s) until you receive confirmation that your refund was approved. You may need to provide additional photo documentation for approval.
• Compensation may be granted as a store credit or back to the original payment method at GlycoFlow’s discretion.
• After you submit your return request, you will need to return your package within 14 days.
• Returned items must be in the same condition as received and in the original packaging. If items are open, used or damaged, we may refuse to refund you.
• GlycoFlow reserves the right to limit or deny requests deemed to violate or abuse our policies or involve any fraudulent activity.